Privacy Policy

At Autowerk Engines, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

This includes information you voluntarily provide, such as:

Full name
Email address
Telephone number
Billing address
Shipping address
Company name (where applicable)
VAT number (where applicable)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Deliver purchased products
Respond to customer enquiries
Provide quotations
Verify compatibility of products
Improve our website and services
Detect fraudulent activity
Process refunds where applicable
Comply with legal obligations
Send order confirmations and shipping updates

3. Payment Information

We do not store your payment card details on our servers.

All payments are securely processed through trusted third-party payment providers using industry-standard encryption.

4. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Keep your shopping cart active
Improve website performance
Analyze website traffic
Enhance website security

You can disable cookies through your browser settings; however, some features of our website may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with trusted third parties necessary to operate our business, including:

Shipping and courier companies
Payment processors
Legal or regulatory authorities where required by law

These parties are only permitted to use your information for the services they provide to us.

6. International Transfers

As we ship products worldwide, your personal information may be transferred outside your country where necessary to process your order. We take appropriate safeguards to ensure your information remains protected.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill customer orders
Maintain business records
Meet tax and accounting obligations
Resolve disputes
Comply with legal requirements

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to certain processing activities
Withdraw consent where applicable
Request a copy of your personal data

To exercise your rights, please contact us using the information below.

10. Third Party Services

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our website is intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.

Any updates will be published on this page with a revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Autowerk Engines

Germany

Email: contact@autowerkengines.com

Phone: +49 1573 1234815

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (CET)

By using the Autowerk Engines website, you acknowledge that you have read and understood this Privacy Policy.